At Carrera Store, we know that when you order new cycling gear or tools, you want them fast so you can get back to what you love – riding or repairing. That’s why we’ve partnered with world-class shipping providers to offer you flexible delivery options that suit every need and budget.

Our Delivery Promise

Whether you’re a mountain biker waiting for that essential upgrade or a mechanic needing specialist tools for your next job, we guarantee:

  • 1-2 day order processing – We check and pack every item with care
  • Global reach – Shipping to most countries worldwide (excluding some remote areas)
  • Tracking included – Know exactly where your gear is
  • No surprise fees – All import duties calculated at checkout

Standard Shipping: For When You Need It Fast

Choose our premium shipping option when you can’t wait to hit the trails or start your repair project:

  • Carriers: DHL or FedEx – reliable global networks
  • Delivery time: 10-15 days after dispatch
  • Cost: £12.95 flat rate
  • Best for: Urgent orders, high-value items, or when you simply can’t wait

Free Shipping: Great Value for Patient Riders

When you’re happy to wait a little longer to save on delivery costs, our free shipping option delivers:

  • Carrier: EMS – trusted postal service
  • Delivery time: 15-25 days after dispatch
  • Cost: FREE on orders over £50
  • Best for: Budget-conscious shoppers, non-urgent orders, or when combining multiple items

Hassle-Free Returns

Not 100% happy with your purchase? No problem – we offer easy returns within 15 days of receiving your order. Simply contact our UK-based customer support team at [email protected] and we’ll guide you through the process.

Ready to Ride?

Now you know how we’ll get your gear to you, why not browse our premium bikes and professional tools? From mountain bikes that conquer trails to precision tools that make repairs effortless, we’ve got everything you need for your cycling journey.

Got questions about delivery? Our bike and tool-obsessed customer service team is always happy to help at [email protected].

Happy riding and repairing!

The Carrera Store Team

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